FAQ
HOW FAR IN ADVANCE SHOULD I PLACE AN ORDER?
Cake orders need to be placed at least 4-weeks in advance to ensure availability. All other desserts should be ordered no less then 2 weeks prior to the event date. Occasionally, there may be availability for last minute orders. There will be a rush fee for orders placed within 1-week of the event date.
HOW DO I RESERVE MY DATE?
A NON-REFUNDABLE 50% retainer fee is required to reserve a date. Orders less than $100.00 must also be paid in full. NO date is secure unless a deposit has been received. Any order placed less than 2-weeks from the event date must be paid in FULL.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept Cash, Visa, Paypal, Mastercard & Apple Pay.
CANCELLATIONS AND REFUNDS:
We DO NOT give refunds. Any cancellations must be done within 4 weeks of the event date and rescheduled within 90 days of the original event date to receive a credit in the amount of the retainer fee.
WHAT IS THE BEST FORM OF CONTACT?
Email is the best form of contact. We reply to emails daily even when we're closed. Our email address is located on the contact page.
WHAT SIZE CAKES DO YOU OFFER?
Please see next page.